Services

My Mission In support of our Mission to create and deliver customized products, programs and services that significantly contribute to businesses’ and individuals’ ability to increase their revenues, net worth and self worth and their ability to delight their customers as well as themselves, we create innovative relationships with all of our customers.

Our Service Offerings fall into two main categories:

Business Consulting Services for both profit and non-profit organizations.
Coaching, Facilitation, and Mentoring Services for businesses and individuals.

In establishing our relationship, DEW Consultants and the customer agree to:

Make all communication two-way
Collaborate toward a “win/win” outcome
Always work with each other within a moral and ethical framework.

Resources

(whitepaper topics are updated often)

DEW Consultants Business Consulting

Consulting Definition: To provide expertise or instruction to someone else directly.
Value: To impart information and direction to another for their benefit.
Goal: To help our clients gain and impart information and direction so that they may improve their business, achieve their goals and realize their vision.
Application to Business: Consulting is generally used to improve the performance, communication, productivity, relationships, customer care and/or quality of the workplace between owner/managers and employees in various areas of the business.
Area Examples: Sales, Marketing, Profitability, Planning and Reviewing, Appraisals and Assessments, Problem Solving, Task Performance, Staff Development, Motivating Staff, Team Building, Team Work, Relationship Issues, Appraisals and Assessments, Delegating.
Place in process: Generally the service areas are identified during the General Business Evaluation and Proposal Submittal Stages.

Benefits/Outcomes of Consulting:

Clearer definition of problem areas
Identification and analysis of possible solutions
Development of plans and process for implementing solutions
Increased sales
Increased market share
Increased management and employee performance
Increased operations/production
Decreased waste
Increased revenue
Increased profits
Increased knowledge
Increased morale

DEW Consultants General Approach:

Develop rapport and build a partnership
Help identify and define the issues
Establish your desire and tolerance for change
Define project goals, objectives and deliverables
Brainstorm potential solutions
Further assess organizational resources
Analyze potential solutions based on stated goals, objectives and resources
Critically assess short list of viable solutions
Process map the most viable solution(s) in light of organizational resources, projected cost, timeline and return
Select the optimal solution
Implement project or program

DEW Consultants Business Coaching & Mentoring

Coaching/Mentoring Definition: To teach or train and when extended for a long period of time in regards to developing a set of skills, to mentor.
Versus Consulting: Coaching/Mentoring prompts solutions through two-way collaborative conversations. The coachee does acquire the facts but not from the coach, but from within themselves, stimulated by the coach.
Value: Coaching/Mentoring questions compel attention for an answer, focus attention for precision and create a feedback loop. Instruction does none of these.
Goal: To build awareness, responsibility, and self-belief; leading to improved results.
Application to Business: Coaching/Mentoring is generally used to improve the performance, communication, productivity, relationships, customer care, and/or quality of the workplace between owner/managers and employees in various areas of the business.
Service Area Examples: Appraisals and Assessments, Problem Solving, Task Performance, Staff Development, Motivating Staff, Team Building, Team Work, Relationship Issues, Appraisals and Assessments, Delegating.
Place in process: Usually after the General Business Evaluation/Proposal/Plan.
Levels of Coaching/Mentoring: Owner/Executive Manager, Mid Level Manager, Non Manager Employee and Individual.

Ten Benefits/Outcomes of Coaching/Mentoring:

To drive performance results to meet the needs of the client
To build high level of commitment among and between the client and team
To develop skills and abilities of client and team
To challenge client and team to perform at their best
To increase productivity by maximizing resources
To build constructive working relationships between client and team
To maximize the use if time for achieving the greatest impact
To provide leadership
To reinforce quality performance and accountability of all
To create leverage

General Approach:
After the problems have been identified and the solutions established, the coaching/mentoring may be utilized to assist in the successful implementation of those solutions as follows:

To assist in prioritizing the implementation of the solutions
To set time frames for the implementation of the solutions
To describe the actions required for the implementation of all of the solutions
To create the measurement methodology for determining the results
To identify the parties who need to be responsible and/or involved in the implementation of each and every solution
To provide training to those parties involved to better enable them to perform the required actions for the implementation of the solutions
To provide motivation and focus to all those parties involved
To monitor regularly the implementation process, assessing performances and providing feedback
To facilitate any necessary changes in the solutions or the implementation

General proficiencies to Coach/Mentor individuals and teams are:

Effective Communication
Planning
Goal Setting
Delegating
Assessing and Improving Performance
Skills Development
Motivation and Focus

Services

Specific Service Areas for DEW Consultants

Resources